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Thursday, September 14, 2006

Service First in Business

During a business meeting in which I was in yesterday, we talked all about service. As we were "remodeling" our business as we do personally every other week, (everyone in our office takes out a 3 hour block of time the same exact day of the week at the same exact time of the day, every other week to work only on our personal business, and not on loans) I realized that our company is really a service company or a relationship company, and we happen to do mortgages. Our company name is First Mortgage Investors, but our first focus is relationships and service. That hits home to me. I don't want past clients to think that I was some random person they came across in life that entered their information into a computer and BANG!!!, a loan happened. I would hope that if one of my clients had a flat tire near my home that they could call me on my cell to help them get it fixed. I want to be a family's mortgage guy for life and consult the siblings of the parents that originally used my services like a family uses a dentist or family doctor for years and years.
Next time, Brad

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Testimonials & About Me

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Frisco, Texas, United States
In 2002, Brad Lynch began energetically consulting families in finding the right mortgage plan for their needs. In the beginning years, he was trained by a mentor who led by example, and this example was the epitome of integrity. Brad learned in the beginning by his mentor that many prospects may not consciously see what good intentions he has for them, do to the “wrap” many have caused w/in this industry, but always do what is right for the customer and in the end it will payoff. Integrity coupled with an energetic nature to nurture relationships, Brad has created clients for life. Through these clients for life, referrals have become the lifeblood of his business.